If your speaking volume is too low for your caller, you can also adjust the position of the headset to ensure the microphone is two finger’s width from your mouth.
For most telephones, the correct setting is “3” (pic below) I assume it has to do with Shadowplay, as I have it on at nearly all times, but I've gone through the settings without finding anything to fix this. Typically an echo is caused when the volume is set too high, the excess volume causes a feedback (or echo). If your callers hear an echo: Try a different configuration on the wireless headset base (pic below): Try any of setting from A-G, until the echo goes away and the optimal sound is heard. W730, W740)?įirst watch our video on how to fix an echo: This is the probably our most frequently asked question in our call center: How do I get rid of the “echo” with my Plantronics wireless headset (i.e.